Terms & Conditions

Effective Date: May 3, 2026

Welcome to Orimart Shop. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Orimart Shop is an online store offering products with delivery services across Kenya.

By using this website, you confirm that you are at least 18 years old or using the website under parental supervision.

2. Products & Pricing

  • We aim to provide accurate product descriptions and pricing.
  • Prices may change at any time without prior notice.
  • Product colors and appearance may slightly differ depending on device screens.
  • We reserve the right to limit or refuse any order.

3. Cash on Delivery (COD)

Orimart Shop offers Cash on Delivery for eligible orders.

By placing a COD order, you agree to:

  • Provide accurate shipping details
  • Be available to receive the order
  • Pay the full amount upon delivery

We reserve the right to cancel suspicious or fake orders.

4. Shipping & Delivery

Delivery times are estimated and may vary depending on location and logistics conditions.

Orimart Shop is not responsible for delays caused by:

  • Incorrect customer information
  • Weather conditions
  • Courier service delays
  • Events beyond our control

5. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

We reserve the right to refuse returns that do not meet our policy requirements.

6. User Responsibilities

You agree not to:

  • Use the website for illegal activities
  • Submit false or misleading information
  • Attempt to damage or interfere with website operations
  • Copy or misuse website content without permission

7. Intellectual Property

All website content including:

  • Logos
  • Images
  • Text
  • Product descriptions
  • Graphics

belongs to Orimart Shop and may not be copied or reused without permission.

8. Limitation of Liability

Orimart Shop shall not be held responsible for:

  • Indirect or unexpected damages
  • Losses caused by misuse of products
  • Delivery delays beyond our control
  • Temporary website interruptions

9. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you agree to the collection and use of information described in the Privacy Policy.

10. Changes to Terms

We may update these Terms & Conditions at any time without prior notice.

Continued use of the website means you accept the updated terms.

11. Contact Us

If you have any questions regarding these Terms & Conditions, contact us:

Orimart Shop
📧 Email: support@orimartshop.com
📍 Kenya